WEBVTT

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In this video you will sign in the way

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you will every day: your password, then six numbers

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from your phone.

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Step one. Open the Family World School sign-in page.

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Type your email and your password, then click Sign

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in.

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Step two. The page says your password was accepted,

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and asks for the six-digit code from your phone.

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Pick up your phone and open Google Authenticator.

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Step three. Find Family World School and look at

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the six numbers. On the computer, type them into

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the box. The page checks them by itself, and

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your workspace opens. Again: your password, then the six

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numbers from your phone.

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If the page says That code did not work,

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do not worry. The numbers change every thirty seconds,

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so type the ones showing now.

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If it keeps happening, open your phone's settings and

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turn on automatic date and time.

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On an iPhone, that is General, then Date and

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Time. On Android, search your settings for date and

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time.

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No phone with you?

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Click Use a spare key instead, and type one

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of the spare keys from your printed page.

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Cross it off afterward, because each one works only

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once.

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Getting a new phone?

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Before you give up the old one, open Overview,

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then Manage security, and connect the new phone the

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same way. Lost your phone and your spare keys?

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Email support at family world school dot org, and

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the technical team will reset it safely.

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You can now sign in every day in about

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ten seconds. Keep your printed spare keys safe at

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home, and never share your password, your codes, or

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your spare keys with anyone, not even someone from

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the school.
