WEBVTT

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In this video you will learn to prepare a

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family email and check its recorded status.

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We will send only to the training copy, where

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messages are saved as local files.

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No family receives these examples.

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The same careful habit applies at school: check who

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will receive the message before you queue it.

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Step one. Choose Communications, then find Email readiness.

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School notices are a separate part of this area.

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The email outbox is the list of messages waiting

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to be sent or already processed.

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This screen shows email records and broadcasts;

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it is not a personal mailbox with a Reply

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button.

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Step two. Choose Families in Segment, then choose the

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purpose that matches your message.

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This example is a class-schedule reminder.

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Check the recipient count before sending to all families.

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A private family question belongs in the agreed individual

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communication channel.

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Step three. Write a specific subject and a short

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message. Include the class name, day, time, and time

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zone. In our example, community reading meets at ten

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in the morning Eastern.

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Read the subject and body once more, and check

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that no private learner information is included in a

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group message.

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Step four. Click Queue broadcast once and wait for

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the confirmation. Again, the key click is Queue broadcast.

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Queued means the message has entered the sending process.

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It does not mean a family has received or

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read it. If the result is unclear, check the

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outbox before queuing the same message again.

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Step five. Look at Recent emails and check the

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recipient. Pending worker send means waiting to send: the

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message is in the queue and the sending service

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has not processed it yet.

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It has not been sent.

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Check this record before queuing a duplicate.

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You can now prepare a family broadcast and check

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whether it is still waiting to send.

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Next time, choose Communications and Email readiness.

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Check recipients, write the message, and click Queue broadcast

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once. Then look in Recent emails for its status.