WEBVTT

00:00:10.800 --> 00:00:14.240
Have your child, learning materials, and a quiet

00:00:14.240 --> 00:00:16.240
place ready before class.

00:00:16.240 --> 00:00:19.400
This lesson shows the same Join class action

00:00:19.400 --> 00:00:21.400
on a computer and phone.

00:00:21.400 --> 00:00:24.260
Denise and Maya Washington are fictional.

00:00:24.260 --> 00:00:27.460
Our meeting destination is a clearly labeled local

00:00:27.460 --> 00:00:30.218
training room, not a live Zoom call.

00:00:31.930 --> 00:00:35.290
In the family workspace, find Live classes and

00:00:35.290 --> 00:00:38.330
family messages. Choose the card with the correct

00:00:38.330 --> 00:00:41.730
learner and educator. Read its date, start and

00:00:41.730 --> 00:00:44.490
end times, and the time zone above.

00:00:44.490 --> 00:00:48.290
This panel shows booked tutoring lessons, including free

00:00:48.290 --> 00:00:51.710
trials. Other course classrooms remain in their course

00:00:51.710 --> 00:00:52.252
area.

00:00:54.192 --> 00:00:57.312
Join class opens ten minutes before the scheduled

00:00:57.312 --> 00:01:00.192
start and closes at the lesson end.

00:01:00.192 --> 00:01:03.092
A future lesson shows why the button is

00:01:03.092 --> 00:01:06.512
unavailable. Check your device time zone and the

00:01:06.512 --> 00:01:09.952
lesson date. Refresh classes when you are ready.

00:01:09.952 --> 00:01:12.652
The school checks permission and timing again when

00:01:12.652 --> 00:01:13.222
you click.

00:01:15.130 --> 00:01:17.090
Choose Join class once.

00:01:17.090 --> 00:01:20.590
The participant destination opens in a new tab.

00:01:20.590 --> 00:01:23.290
On the real service, follow the Zoom prompts

00:01:23.290 --> 00:01:25.990
there and check your microphone and sound as

00:01:25.990 --> 00:01:29.310
needed. The local room shown here proves the

00:01:29.310 --> 00:01:33.390
handoff only. It does not demonstrate Zoom controls

00:01:33.390 --> 00:01:35.591
or automatically record attendance.

00:01:37.345 --> 00:01:40.585
On a phone, open the same family workspace

00:01:40.585 --> 00:01:42.565
and find the same booking.

00:01:42.565 --> 00:01:45.225
Read the learner and date, then tap Join

00:01:45.225 --> 00:01:48.485
class. The page fits the small screen.

00:01:48.485 --> 00:01:50.605
If your phone asks how to open the

00:01:50.605 --> 00:01:52.645
meeting, follow its prompts.

00:01:52.645 --> 00:01:55.605
Keep the parent nearby when a younger learner

00:01:55.605 --> 00:01:56.007
joins.

00:01:57.782 --> 00:02:00.822
If nothing opens, allow this site to open

00:02:00.822 --> 00:02:03.342
a new tab and try again.

00:02:03.342 --> 00:02:05.922
If the link fails, return to the class

00:02:05.922 --> 00:02:07.842
card and refresh once.

00:02:07.842 --> 00:02:10.382
Check your connection and device time.

00:02:10.382 --> 00:02:12.662
If you leave the lesson, use the same

00:02:12.662 --> 00:02:15.182
Join class button to return while the lesson

00:02:15.182 --> 00:02:16.293
is still open.

00:02:18.053 --> 00:02:20.953
If you still cannot join, contact the school

00:02:20.953 --> 00:02:24.053
with the learner, lesson time and time zone,

00:02:24.053 --> 00:02:26.013
page, and booking reference.

00:02:26.013 --> 00:02:28.873
Say what happened and what you expected.

00:02:28.873 --> 00:02:32.113
Remove private meeting links and other personal details

00:02:32.113 --> 00:02:35.753
from screenshots. For a class starting now, use

00:02:35.753 --> 00:02:38.282
your agreed urgent school contact route.

00:02:39.952 --> 00:02:43.232
The routine is the same on both devices:

00:02:43.232 --> 00:02:47.052
correct booking, correct time, then Join class.

00:02:47.052 --> 00:02:50.392
Return through the same button after a disconnection.

00:02:50.392 --> 00:02:52.812
If you are stuck, send a clear help

00:02:52.812 --> 00:02:55.552
request instead of repeatedly clicking.

00:02:55.552 --> 00:02:58.332
The next two lessons speak directly to learners

00:02:58.332 --> 00:02:59.980
about their work and writing.