WEBVTT

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An invoice helps you check what Family World

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School has billed to your institution.

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In this video you will learn to read

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a saved invoice, compare its amounts with your

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quote, and download a copy.

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We will also identify what to ask the

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school before arranging payment.

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Open the institution workspace and find Invoices for

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your institution. Check the institution name, then choose

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Refresh invoices if you are expecting a new

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record. An empty list means no saved invoice

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is shown here yet.

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Read the description and currency before checking the

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numbers. Cedar Grove has a fictional full price

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of eighty US dollars, a ten dollar discount,

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and a seventy dollar total.

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Compare these with the quote you accepted and

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ask about any difference.

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Read the saved status and issue information.

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Issued means an invoice was recorded.

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It does not mean the amount was paid.

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If an older record says the issue date

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was not recorded, use its invoice reference when

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asking the school to check it.

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Choose Download invoice text to save a readable

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copy. Open the downloaded file and check the

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institution, description, currency, amount, and invoice reference.

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A quote reference connects the bill to accepted

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school terms. A session teaching record reference connects

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a different kind of bill to confirmed session

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time. Weekly caseload approval is separate.

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Its CSV export does not automatically become an

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invoice in this workspace.

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Use Contact the school to ask for the

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payment route and confirmation of payment status.

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Include the invoice reference and your question.

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This invoice view has no payment collection button.

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Downloading the text or accepting a quote does

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not transfer money.

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You can now locate an invoice, compare the

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full price, discount, and total, and keep a

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copy. Confirm payment arrangements directly with Family World

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School and retain the school's payment confirmation separately.
